We do not provide a refund because you have changed your mind so please choose carefully. If the goods received are faulty we will meet our obligations under the Consumer Guarantees Act 1993.

Please examine the goods received from us immediately after you receive them. If you do not tell us of any defect or problem within 14 days of receipt of the goods, we shall assume that you have accepted them. The goods must be returned to us as soon as any defect is discovered but no later than 30 days from receipt by you. If any defect is found, then we shall repair or replace the goods, and refund the full cost of returning the goods.

If your goods have been damaged during delivery, please keep the packaging in which the goods were delivered in case the courier company needs to inspect it or we request a photo to be sent. Please contact us for further instructions and we will do our best to resolve the problem as soon as possible.

Faulty or incorrectly supplied goods will be replaced or repaired in the first instance or refunded if no replacement or suitable exchange is available.

Contact us at sales@alightworkshop.com for questions related to refunds and returns.